Complaints and feedback
Have you ever had a negative experience at City Dental Clinic?
We work to make every visit to our clinic a pleasant experience. If you were not satisfied with the approach of our staff, or you noticed shortcomings you would like us to put right, please let us know as soon as possible. The clinic management will deal with your complaint and take steps to put things right straight away.
The more information you give us, the better:
- Were you charged for a wrong service or item?
- Were you unhappy with how our reception staff treated you?
- Did you get answers to all your questions?
- Did you not get a reply to your email, or did nobody call you back?
- Were you dissatisfied with the treatment you received?
- Are you dissatisfied with your dentist’s approach?
Please fill in the form below:
How we handle complaints
Your experience matters to us
If you were not satisfied with your treatment, our communication or the approach of our staff, please tell us the details. The clinic management will review your feedback and look for a remedy.
What can you contact us about?
An incorrectly charged service or item; the approach of the reception or the treating dentist; an unsatisfactory answer to your questions; an unanswered email or phone call; dissatisfaction with the treatment provided.
Contact details
City Dental Clinic s.r.o., Prievozská 1318/14, 821 09 Bratislava – Ružinov, Slovakia. Phone: +421 918 100 022. Email: complaint@cityclinic.eu.